STAY
Sign in Book VIEW

TENANT-FIRST • INDEPENDENT EVIDENCE FOR RENTERS

Independent eyes and evidence for renters.

Before, during and after your tenancy.

Moving into a home in a city you do not know well should not mean guessing. STAY gives you independent eyes on the ground, clear human support and your own factual record.

Book VIEW • €99See how STAY works
No landlord commissionClear scopeHuman contactRenter-controlled record
Madrid Rental Record
Calle Ejemplo 18 • Madrid
Record active
04 Oct
09:14
Tenant reported: washing machine unavailable.Tenant reported
04 Oct
09:22
Notification recorded: WhatsApp sent to property manager.Tenant reported
04 Oct
15:42
Manager message states technician will attend.Document observed
12 Oct
Tenant reported: issue still unresolved.Tenant reported
16 Oct
Tenant reported: appliance working again.Tenant reported
12 days open6 evidence itemsPrivate record

SYNTHETIC DEMO DATA • no real renter record is exposed here.

THE RENTAL RECORD, ACROSS THE MOMENTS THAT MATTER

01Before the rental

You have the viewing. We are there.

For a confirmed Madrid viewing you cannot attend, STAY joins you live and documents what is visibly there.

Launch focus · €99

LAUNCH ENTRY PRODUCT • VIEW • VIEWING PROXY

Already have a viewing in Madrid? Can’t be there?

STAY attends the confirmed viewing for you. You join live, ask up to five questions and receive same-day evidence.

  • The property is already found and the viewing is confirmed.
  • The agent or landlord accepts a representative.
  • STAY arrives 5–10 minutes early and joins you live.
  • Same-day photo/video folder and short Viewing Report.

No home search, rent negotiation, contract/legal advice, technical certification or outcome guarantee.

WHY STAY

Your home. Your decision. Your record.

We start with the renter. Clear observations, clear limits and a real person when practical help is needed.

A home can look right on paper. You still need to feel right about moving in.
STAY helps you build that feeling on clearer information. The judgement stays yours.
01

Independent

No landlord commission and no interest in which property you choose.

02

Factual

Observe and document. No blame, legal conclusions or hidden-defect guarantees.

03

Tenant-controlled

Your record stays oriented around the renter and what you choose to keep or share.

04

Human-driven

A real person when a real answer matters. No chatbot wall or unnecessary handoff.

HOW VIEW WORKS

Know what happens next.

Clear conditions, a real person and a simple sequence before you commit.

01Book the confirmed viewing

The property is found and representative access is accepted.

02We confirm the details

Time, scope, questions and what to expect.

03STAY attends

We are on site around 5–10 minutes early.

04You join live

A focused 20–30 minute walkthrough.

05Same-day evidence

Photo/video folder, short report and a clear next step.

DURING THE TENANCY • StayProove

When something goes wrong, keep the record.

Keep reports, messages and evidence in one factual private timeline instead of reconstructing the story later.

Beta status: StayProove is being prepared as an invite-only beta. Real-evidence access will open only after its security and privacy checks are complete.

See how the record works
SP-2026-0041 • SYNTHETIC
Washing machine unavailable
Open

Tenant reports appliance unavailable.

Tenant reported

Email supplied by tenant states technician will attend.

Document observed

Tenant reports issue still unresolved.

Tenant reported

TENANT FIRST • HUMAN DRIVEN • NO SURPRISES

Trust comes from what STAY does, and what it refuses to pretend.

Tenant-firstThe renter’s clarity comes before landlord or partner convenience.
Transparent scopePrice, conditions, limits and next steps are visible before commitment.
Human contactA real-person route stays visible when practical help is needed.
Private evidenceStayProove is designed around tenant-specific access, not a public evidence wall.
No public landlord scoringSTAY documents the renter’s record; it is not a blacklist or blame platform.

FAQ

Straight answers before you book.

Does STAY find apartments or arrange viewings?

No. VIEW starts after you have already found the property and have a confirmed appointment.

Can STAY attend if the agent has not approved a representative?

No. Representative attendance must be accepted before the service can go ahead.

What can STAY actually check during VIEW?

Visible access, shared areas, rooms, windows, light, noise and visible condition, plus kitchen, bathroom, furniture and heating/aircon where visible or practically testable. VIEW is not a technical inspection.

What happens if the confirmed viewing is cancelled?

The launch rule is “no viewing, no charge” when the already confirmed appointment is cancelled before departure, subject to the published terms.

How is evidence handled?

StayProove is designed for a renter-controlled private record with tenant-specific access. Real evidence is not enabled on this pre-launch site.

Can I speak to a real person?

Yes. Human contact is part of the STAY service standard. Use the Ask STAY route in the footer.